daka99 Privacy Policy

daka99 is a safe and reliable online entertainment platform for players in Bangladesh. We believe that protecting the privacy of your personal information is our core responsibility. This Privacy Policy explains how daka99 collects your information, how that information is used, who it may be shared with, and how you can maintain control over your information.

Our platform uses SSL encryption technology to keep every transaction and piece of personal information fully secure. daka99 never sells or transfers your personal information to third parties without your permission. If you have any questions about this Policy, you can contact us directly at any time.

We collect various types of information for the purpose of registration and providing services on the daka99 platform. This information may be collected directly from you or automatically.

1.1 Information You Provide

Information you provide when creating an account and using our services includes:

• Full name and date of birth (for age verification)
• Valid email address and contact details
• Chosen username and password
• Payment-related information — such as bKash, Nagad, or Rocket account numbers
• Documents required for identity verification (if applicable)

1.2 Automatically Collected Information

When you use the daka99 platform, certain information is collected automatically:

• IP address and device identification information
• Browser type, operating system, and device model
• Logs of your activity on the platform (login times, game history)
• Information collected through cookies and similar tracking technologies
• Location information from your device (subject to your permission)

daka99 uses collected information only for legitimate and clear purposes. Your information is used for the following:

2.1 Service Operation and Improvement

• Creating, managing, and keeping your account secure
• Processing deposits, withdrawals, and other financial transactions
• Providing bonuses, rewards, and promotional offers
• Analysing and improving platform performance
• Resolving technical issues and providing customer support

2.2 Security and Compliance

• Preventing fraud, money laundering, and other illegal activities
• Verifying user age (to confirm the 21+ age requirement)
• Meeting legal obligations and complying with regulatory authority guidelines
• Ensuring fair play on the platform

2.3 Communication and Notifications

• Sending important account-related notifications
• Providing transaction confirmations and receipts
• Sending promotional offers and updates subject to your consent
• Responding to customer service requests

daka99 stores your personal information in accordance with the highest security standards. Details about our security measures are provided below:

3.1 Technical Protection

• All data transmissions are secured using 256-bit SSL encryption technology
• Passwords and sensitive information are stored in encrypted form
• Regular security audits and vulnerability assessments are conducted
• Firewall and access control measures to prevent unauthorised access

3.2 Retention Period

We retain your personal information only for as long as it is needed to fulfil legal obligations and provide services. If you close your account, your information is securely deleted or anonymised after a specified period in compliance with legal requirements.

daka99 never sells your personal information or shares it without permission. However, in specific circumstances we may share limited information with the following third parties:

4.1 Payment Processors

Necessary information is shared with payment service providers such as bKash, Nagad, and Rocket to complete financial transactions. These third parties are governed by their own privacy policies and may only use the information for processing transactions.

4.2 Game Software Providers

Software providers running games on our platform (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe) may access necessary system logs and game data. This information is used to ensure the fairness of games.

4.3 Legal Obligations

In response to a court order or a lawful request from a government authority, we may be legally required to provide certain information. In such cases, we provide only the information that is legally required.

The daka99 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

5.1 Types of Cookies

• Essential Cookies: For login sessions and account security — the site cannot function properly without these
• Functional Cookies: To remember your preferences (language, game settings)
• Analytics Cookies: To analyse site usage statistics — subject to your consent

5.2 Cookie Controls

You can control or reject cookies by changing your browser settings. However, disabling essential cookies may affect some features of the platform.

daka99 believes you should have full control over your own information. To that end, we provide you with the following rights:

• Right of Access: You can request a copy of the personal information we hold about you at any time
• Right to Rectification: You can request correction of inaccurate or incomplete information
• Right to Erasure: In certain circumstances you can request that your information be deleted
• Right to Restrict Processing: In some cases you can request that the use of your information be limited
• Data Portability: You can request to receive your information in a structured format
• Right to Object: You can object to the use of your information for marketing purposes
• Withdrawal of Consent: You can withdraw any consent you have given at any time

To exercise these rights, contact our support team via live chat or email. We will respond to your request as quickly as possible after receiving it.

daka99 places the highest importance on protecting minors. Our platform is for users aged 21 and above only. We take the following steps:

• Age verification is mandatory at registration
• Not knowingly collecting information from minors
• Immediately closing an account if evidence of the user being a minor is found
• Arrangements to delete a minor's information upon a parent or guardian's request

If you believe a minor has opened an account on our platform, please notify our support team immediately.

daka99 reserves the right to update this Privacy Policy when necessary. If any significant changes are made, we will:

• Send a notification to your registered email address
• Display a clear notice on the platform
• Update the "Last Updated" date at the top of the Policy

If you continue using the service after changes are made, you will be considered to have accepted the updated Policy. We therefore recommend reviewing this page regularly.

If you have any questions, concerns, or requests about this Privacy Policy, please get in touch with us:

We take every privacy-related request seriously and aim to respond as quickly as possible. Please include the relevant account details in your email so we can assist you promptly.